This Privacy Policy explains how Fabric Finesse handles personal data when you use our website, contact us, or request tailoring, alteration, remodelling, or upcycling services. It applies to inquiries, consultations, project handling, and related communications connected with our operations in Cebu City.
We may collect contact details, project descriptions, garment photographs, measurement information, service preferences, payment-related records, and communications sent through our website or workshop channels. Where needed for remodelling or alterations, we may also process details about the garment condition, requested fit, supplied materials, and approval decisions.
We receive data from project inquiries, booking requests, workshop visits, consultations, fit reviews, and messages sent to us. We may also generate internal records from assessment notes, scope confirmations, quotation details, and collection or payment arrangements.
Our site may use essential cookies to support basic operation, preference cookies to remember settings, and analytics cookies to understand site use. Cookie data is used in a limited way to maintain security, improve performance, and review how visitors interact with the site.
You may manage cookies through your browser controls, including blocking or deleting them. If you disable certain cookies, parts of the site may not remember preferences or may not function properly.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, or deletion of data that is no longer needed. You may also object to certain processing or ask us to limit use where the law allows.
To protect privacy, we may need to confirm your identity and review the scope of the request before responding. If a request cannot be fully granted, we will explain the reason where required by law.
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or de-identify it where appropriate.
The updated version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we may provide additional notice through the site or other reasonable means.
We use personal data to respond to inquiries, assess garments and materials, prepare quotations, manage approvals, carry out remodelling or alteration work, arrange collection, process payments, maintain records, improve our website, and meet legal or operational requirements. We may also use information to communicate about project status, fit review, or changes needed during the work.
We may share personal data with trusted service providers that support website hosting, communications, record keeping, payment processing, or other operational tasks. These parties are expected to handle information only for the purposes we specify and to use reasonable safeguards.
We may disclose personal data to public authorities, regulators, or other parties when required to comply with law, enforce our rights, protect our operations, or respond to lawful requests. We may also share information where necessary to prevent fraud, address security issues, or support a legal claim.
